FAQ

Frequently Asked Questions (FAQ)

Welcome to Love Seasonal! We've compiled a list of commonly asked questions to provide you with quick answers and enhance your shopping experience.

1. Do your clothing items come in different sizes?

  • No, our clothing is designed to be one size fits all. We aim to accommodate a wide range of body types for your comfort.

2. How do I care for my Love Seasonal clothing?

  • For best results, we recommend hand washing or using a gentle cycle with cold water and mild detergent. Avoid bleach and direct sunlight. Air dry flat or hang in the shade.

3. What payment methods do you accept?

  • We accept major credit cards, including Visa, MasterCard, American Express, and Discover. You can also use PayPal for your convenience.

4. What is your return policy?

  • Full-price items can be returned within 30 days for a full refund, while sale items are eligible for returns within 14 days at your expense. Items returned beyond these timeframes may be exchanged for a Love Seasonal Gift Card. Final-sale and sample-sale items are non-returnable.

5. How can I track my order?

  • Once your order ships, you will receive a shipping confirmation email with a tracking number. You can use this number to monitor your order's progress.

6. Do you ship internationally?

  • Yes, we do offer international shipping. Please note that international customers are responsible for any customs fees or import duties that may apply.

7. How can I contact customer support?

  • You can reach our customer support team by emailing info@LoveSeasonal.com. We're here to assist you with any questions or concerns.

8. Can I exchange an item for a different size or color?

  • Exchanges are available only for different sizes of the same dress or in case of product damage. You can initiate an exchange through our returns portal.

9. How do I use a Love Seasonal Gift Card?

  • Gift Cards can be redeemed during the checkout process. Enter the Gift Card code in the designated field, and the balance will be applied to your order.

10. What if I receive a damaged or incorrect item?

  • If you receive a damaged or incorrect item, please contact us at info@LoveSeasonal.com, and we will gladly assist you with a replacement or refund.

We hope this FAQ helps you navigate your Love Seasonal shopping experience. If you have any further questions or need assistance, please don't hesitate to get in touch with us. Your satisfaction is our priority!